Recommended path
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New operating layer · Universal Intake Hub
Start from scattered sources — before the reviewer sees the mess.
This intake hub does not claim deep account integrations yet. It gives you a manual import router for the sources you already have: Gmail / Outlook exports, invoices, tickets, screenshots, chat logs, carrier pages, policy clauses, and handover notes. The goal is simple: score the intake before you package the case.
local-firstno upload requiredsource-awarereceiver-aware
Intake router
Build the intake plan
Intake Quality Score — 0
Which sources do you already have?
What does the intake still need?
Run the score to see the missing evidence ladder.
Decision output
What to do next
Why this closes a real gap
The intake quality score sits before the pack — not after it.
What the score checks
- Do you have a usable timeline?
- Do you have the clause or ask that makes the case decidable?
- Do you have enough source diversity to avoid one-thread fragility?
- Do you have the right proof for the chosen receiver?
What the score does not claim
- It does not prove the claim is true.
- It does not replace platform-specific rules.
- It does not yet log into Gmail / Stripe / Zendesk automatically.
- It is an intake router, not a surveillance layer.