01 · SCAN
Find the blocker
Upload what you have. In under a minute you see what's missing, what contradicts, and what the reviewer will ask for.
Exception cases — resolved faster
Stuck in back-and-forth on a chargeback, return, or delivery claim?
Find the blocker — free. Fix one case — $19.99.
Vraimony turns a messy exception case into one reviewer-ready file — so the review happens in one pass instead of three.
Free — no card, no account
Finds missing proof in under a minute
One reviewer-ready file at the end
How this works
Three steps. That's the whole product.
02 · REPAIR
Fix what's missing
A short checklist tells you exactly what to add. No guessing. No rewriting the whole file.
03 · PACKAGE
Send one reviewer-ready file
Timeline, evidence, claims, and ask — in one structured file the reviewer can act on without another email thread.
Where to start
Pick the door that matches your case.
◎ Free
Free Scan
Upload what you have. Get the missing-proof list and the single biggest blocker — in under a minute.
Start free →
$ $19.99
One Case
Turn one messy exception case into a reviewer-ready file. Less back-and-forth. Faster review.
Fix one case →
Templates
Templates
Start from a structured template for the three most common exception cases. Fill in, export, send.
Browse templates →
Downloads
Downloads
Tools that reduce case assembly time — the Woo plugin, the response helper, the quick-capture kit.
See downloads →
When to use it
The four cases Vraimony was built for.
1 · Chargeback response
Bank asking for proof. Delivery confirmation, order detail, and a clear ask — packaged into one file the reviewer actually reads.
2 · Return exception
Customer wants a return outside policy, or return isn't tracking cleanly. Package the policy, timeline, and decision into one structured record.
3 · Delivery ambiguity
"Delivered" says one side. "Not received" says the other. Pull the carrier events, signatures, and messages into one reviewable timeline.
4 · Damaged / not-as-described claim
Pre-dispatch proof, listing snapshot, buyer claim, and delivery state — separated cleanly so the reviewer can decide on the narrow question.
◎ We organise evidence. The reviewer still decides.
Vraimony does not guarantee outcomes, and it is not legal advice.
It reduces handling time by turning scattered proof into one reviewer-ready file.
Find the blocker before your team wastes more time on it.
Free Scan takes under a minute. No card. No account.