Chargeback Starter Kit
Three free tools for Woo merchants preparing chargeback responses. No account required. No server calls. Files generated in your browser.
Woo Chargeback Starter Kit
Complete folder structure, checklist templates, and a cover note template — everything you need to start a chargeback response correctly.
- 📁 Dispute folder structure guide
- ✅ 1-page checklist: DNR / SNAD / Refund / Friendly Fraud
- 📄 Evidence summary template
- 📋 "Missing items" tracker sheet
- ✉ Submission cover note template
Chargeback Timeline Sheet
A CSV/Google Sheets template designed specifically for Woo chargebacks. Maps directly to what payment processors and banks need to see.
- Order date, payment date, fulfillment date
- Delivery status and confirmation date
- Customer complaint date
- Refund / response date
- Evidence attached? column
- Reviewer path column
Reviewer Email Pack
Five ready-to-use email templates for every stage of the chargeback process. Copy, customise, and send.
- 📧 Submit evidence to payment processor
- 📧 Request review / status update
- 📧 Respond to missing item request
- 📧 Clarify dispute state
- 📧 Send clean review link to reviewer
Evidence Naming Guide
File naming conventions and a rename cheatsheet for chargeback evidence. Reviewers process cases faster when files are labelled clearly.
- Naming convention guide (before/after)
- Rename cheatsheet by evidence type
- Why naming matters in reviews
Use the Founding Case Engine to build a complete, exportable case
Interactive tool. Evidence checklist auto-matched to your dispute type. Timeline builder. Export to HTML/PDF. All client-side.