Chargeback arrives
Open the order. The Scanner shows your readiness score, missing evidence, and timeline gaps immediately — no setup.
WooCommerce Plugins — Two tools, one goal
Know if your case is ready.
Then build it to win.
The free scanner tells you what is missing before you submit. The paid builder turns your order into a complete, reviewer-ready case.
WooCommerce 6.0+
HPOS compatible
DNR · SNAD · Refund · Friendly Fraud
Proactive model — install once
Every WooCommerce order documented before a dispute happens.
The plugin runs browser-first and WordPress-first: cases, uploads, template routing, and guided fixes happen inside Woo admin before anything reaches the server. Same-server sync only. No third-party AI providers.
🛒
order.created
Hash buyer, items, price, address
📦
order.shipped
Hash tracking, carrier, date
✅
order.delivered
Hash confirmation, carrier scan
⚡
dispute_opened
Case assembled instantly
Privacy principle: The plugin only sends hashes to Vraimony — never raw order data, customer names, or PII. All hashing happens in the browser or WordPress layer before transmission.
POST /v1/proactive/record
{ "source": "woocommerce", "event": "order.shipped",
"order_id": "WC-4521", "content_hash": "sha256:3a4b…" }
{ "source": "woocommerce", "event": "order.shipped",
"order_id": "WC-4521", "content_hash": "sha256:3a4b…" }
Free — WordPress.org
Woo Dispute Readiness Scanner
Shows what you have and what is missing — inside the order screen, before you submit anything.
Vraimony Dispute Readiness Scanner
78%
Moderate — 1 critical item missing
DNR (Did Not Receive) · Order #4521
✓MUST Carrier tracking record
✗MUST Delivery confirmation
✓MUST Order confirmation + billing
✓STRONG Transaction ID on record
Delivery confirmation missing — obtain from carrier before submitting.
- 📊Dispute type detection — auto-detected from order data
- 📋Evidence checklist: MUST / STRONG / HELPS, auto-checked against WC data
- ⚠Missing items with plain-English "what to collect next"
- 📅Case timeline built from order dates — gap warnings included
- 🏷Readiness badge on orders list — triage at a glance
- 🔒Zero data leaves your server — all analysis runs in the browser
- ✓No account, no API key, no subscription
Pending WordPress.org review. Install via Plugins → Add New → search "Vraimony Dispute".
Paid — Decision-Ready Case Builder
Decision-Ready Case Builder
for WooCommerce
Builds a complete, sealed case from the order screen. The reviewer gets a structured record they can act on — not a folder of screenshots.
The gap this fills: Existing WooCommerce tools manage disputes, export order data, or log consent. None produce a decision-ready case a third-party reviewer — bank, processor, arbitrator — can open without follow-up questions. This does.
- ⚙️Full dispute timeline built from the order — no copy-paste
- 🗺Evidence map: claim-by-claim support status with file references
- ⚠Missing-item requests: generates what to ask the customer for
- 🔐Sealed record — ed25519 signed + SHA-256 file hashes
- 🔗Reviewer-facing link — no login required for the reviewer
- 📄PDF / JSON / printable pack export
- ✂Redaction-ready outputs — mask PII before sending to third parties
- 📱QR verify code — reviewer confirms record integrity by scanning
- 📊Before/after time metrics — measure your win rate improvement over time
Why this is difficult to copy: The defence is not a single feature — it is the rules engine + evidence mapping + receiver UX + real-case library. Each part exists elsewhere in isolation. Combined into one order-screen workflow, it does not.
Plugin licence included with active subscription. One-case available without subscription.
Side by side
Free Scanner vs. Paid Case Builder
| Feature | Free Scanner | Paid Case Builder |
|---|---|---|
| Dispute type detection | ✓ | ✓ |
| Evidence checklist (MUST/STRONG/HELPS) | ✓ | ✓ + file mapping |
| Missing items list | ✓ | ✓ + auto-request |
| Timeline with gap warnings | ✓ basic | ✓ full + exportable |
| Readiness badge on orders list | ✓ | ✓ |
| Sealed record (ed25519) | — | ✓ |
| Reviewer-facing link (no login) | — | ✓ |
| QR verify code | — | ✓ |
| PDF / JSON export | — | ✓ |
| Redaction-ready outputs | — | ✓ |
| Before/after time metrics | — | ✓ |
| Data leaves your server? | Never | On your instruction only |
| Account required? | No | Yes (case record) |
| Price | Free | From $19.99 / case |
How the funnel works
Scanner finds the gap. Builder closes it.
Collect what is missing
The missing-items list tells you exactly what to gather — tracking screenshot, delivery confirmation, policy record — before submitting.
Build the sealed case
The Case Builder turns your order + collected files into a sealed, structured record. Timeline auto-built. Evidence mapped. Reviewer link generated.
Start now — no account needed
Install the free scanner. See your readiness score in 30 seconds.
Diagnostic integration
Automation now starts from fault detection, not only workflow routing.
Scan first
Run the deterministic scan to identify the dominant fault before drafting replies.
Repair routing
Route the case to the correct repair protocol instead of treating every dispute the same.
Reviewer simulation
Check whether the bundle is likely to survive outside review before sealing or exporting it.
Local-first plugin shell
Four screens. Same-server only. Browser-heavy by default.
Cases
Open a case, track readiness, resume local snapshots.
Upload
Triage, quality gate, bundle verdict, and template routing in the browser.
Templates
Starter vs deep paths from same-server template packs. No third-party routing.
Settings
Only your server, your verify origin, and your fallback policy. No provider marketplace.
Recommended onboarding: Connect your Vraimony server → choose main workflow → open first case → run first browser-first readiness check.