Average cost of a lost chargeback — includes the order value, chargeback fee ($15–40), and processing cost.
Loss calculator — WooCommerce order protection
How much are unprepared orders
costing you per month?
Most merchants know they lose chargebacks. Few know the actual monthly cost. Enter your numbers — see the real figure in 30 seconds.
Before the numbers — one question
Have you lost a chargeback in the last 6 months?
If yes — did you know exactly why?
Most merchants can describe what the customer did. Fewer can name the gap in the file that made the dispute hard to defend.
The real cost of an unorganised dispute file is not just the lost order value. It is the order value + chargeback fee ($15–40) + the time cost + the risk to your merchant account if your chargeback rate exceeds platform thresholds. This calculator shows you that full number.
Your store numbers
Total orders per month across all products
Average sale value — look at your WooCommerce reports
Industry average: 0.5–1.5%. High-risk categories: 2–4%.
What % of disputes do you currently win? If unsure, use 35% (industry average without organised evidence).
What these numbers mean
Three numbers that explain why preparation beats reaction.
Estimated win rate improvement when structured, timestamped evidence is submitted vs an unorganised response. Source: merchant dispute studies.
Cost to seal one case with Vraimony. One lost chargeback costs 8–20× more than sealing the evidence before the dispute opens.
The real cost is not just the lost order. Each chargeback adds a fee ($15–40), risks your merchant account standing if your rate exceeds 1%, and takes 2–8 hours of staff time to respond to.
What structured evidence changes
The gap is not luck. It is structure.
WITHOUT VRAIMONY
- ❌ Scattered screenshots, no timeline
- ❌ Delivery proof missing timestamp
- ❌ Reviewer asks for more — deadline passes
- ❌ 65% of disputes lost by default
- ❌ Each loss: $150–450 + fee + time
WITH VRAIMONY
- ✓ Timestamped delivery proof — PASS
- ✓ Communication log — ordered, dated
- ✓ One link the reviewer opens and acts on
- ✓ Reviewer decides without asking for more
- ✓ $19.99 per case — 8–20× less than the loss
Ready to protect the next order?
Check your evidence gaps — free. 90 seconds.
◎ We improve review-readiness. We do not guarantee dispute outcomes.