Vraimony
Demurrage · Detention · Delay Disputes

The invoice arrived.
You dispute the charges.

Demurrage and detention disputes require a clear, timestamped evidence file — not a stack of email threads. Vraimony turns your arrival notices, port logs, container records, and route deviation proof into one structured fact-based package the carrier or arbitrator can review without a call.

◎ We package facts. We do not guarantee demurrage reduction or dispute acceptance.
Who this is for

Shippers, freight forwarders, and finance teams disputing delay charges.

Freight Forwarders

Disputing D&D invoices on behalf of clients. Need structured evidence to challenge the carrier's calculation or claim force majeure.

Import/Export Finance Teams

Managing demurrage costs that affect payment terms or LC conditions. Need documentation for bank or trade finance partner.

Logistics Managers

Tracking container delays caused by port congestion, route diversion, or carrier-side issues. Need to separate your liability from theirs.

Legal / Claims Teams

Building a dispute file for FMC complaint, arbitration, or carrier negotiation. Need a structured, timestamped evidence pack.

What the pack covers

Four outputs. One structured demurrage dispute file.

01
⏱️

Container timeline record

Arrival notice, port entry, free time used, when demurrage began, and any documented delay caused by port congestion or carrier action.

PDFJSON
02
📊

Charge attribution analysis

Which charges are disputed, why, and what evidence supports the dispute. PASS for confirmed events, Declared for your claims, Unverified for carrier-side data.

PASSDeclared
03
🔗

Review page for the carrier or arbitrator

Shareable URL. No account needed. The carrier's dispute desk or FMC panel sees the case immediately — summary first, evidence second.

URLNo login
04
📦

Portable export

PDF for dispute submission. JSON for technical audit. PNG for quick stakeholder sharing. All exports are yours permanently.

PDFPNGJSON
Common demurrage dispute patterns

Evidence structures that repeat across D&D disputes.

Port congestion delay (not shipper-caused)

Document the port congestion notice, your arrival date, the actual gate-in date, and the gap — showing the delay was not caused by your team.

Carrier-side documentation failure

Document when you requested release documents, when they were actually provided, and the resulting delay in container retrieval.

Force majeure-related demurrage

Link the demurrage timeline to the FM event (port closure, route diversion). Establish that the delay was outside your control and within the FM clause.

FMC-compliant dispute notice (US)

Structure the 30-day FMC dispute notice with: invoice reference, disputed amounts, timeline, and the specific charge attributed incorrectly.

Incomplete free time calculation

Document the agreed free time, when it actually started (based on cargo ready date vs container availability), and the correct calculation.

Multiple container batch dispute

Package a coherent evidence set across multiple containers in the same voyage — same event, different containers, one reviewable record.

Demurrage invoice in hand?
Check your evidence first.

Free readiness check. No account. Find out what documentation gaps exist before you file the dispute.

We package facts for outside review. We do not guarantee dispute outcomes.