{
  "_vraimony_example": true,
  "_note": "Hard case \u2014 genuinely missing delivery proof. Engine correctly seals with flags.",
  "case_ref": "r_vrm_woo_case_006",
  "case_type": "chargeback",
  "reason_code": "DNR_no_proof",
  "profile": "dispute/standard",
  "created_at": "2026-03-20T10:00:00Z",
  "verdict_result": {
    "verdict": "SEALED_WITH_FLAGS",
    "score": 88,
    "note": "Engine seals but reviewer sees the gap. This is the correct behaviour \u2014 no silent pass.",
    "layers": {
      "S": true,
      "I": true,
      "P": true,
      "R": true
    }
  },
  "parties": {
    "submitter": {
      "role": "merchant",
      "platform": "WooCommerce"
    }
  },
  "summary": {
    "what_happened": "Order shipped but carrier did not provide proof of delivery. Tracking shows IN_TRANSIT with no final delivery scan. Possible carrier loss.",
    "what_is_disputed": "Delivery \u2014 merchant cannot prove it happened.",
    "clear_ask": "Review available evidence. Delivery proof is absent \u2014 acknowledged. Invoice and shipping confirmation establish order validity and dispatch. This may be a carrier liability case."
  },
  "timeline": [
    {
      "date": "2026-03-07T09:00:00Z",
      "event": "Order shipped \u2014 tracking issued",
      "status": "PASS"
    },
    {
      "date": "2026-03-09T00:00:00Z",
      "event": "Carrier tracking: IN_TRANSIT only, no delivery scan",
      "status": "Declared"
    },
    {
      "date": "2026-03-14T00:00:00Z",
      "event": "Chargeback filed \u2014 non-receipt",
      "status": "PASS"
    }
  ],
  "evidence": [
    {
      "id": "E1",
      "label": "Order confirmation \u00a3180, WC-92100",
      "type": "invoice",
      "status": "PASS",
      "degree": 7
    },
    {
      "id": "E2",
      "label": "Carrier tracking: IN_TRANSIT \u2014 no POD available",
      "type": "delivery_proof",
      "status": "Declared",
      "degree": 3
    }
  ],
  "gaps_before": [
    "No delivery proof \u2014 this was not a file organisation problem",
    "Carrier liability not identified or pursued"
  ],
  "gaps_after": [
    "Delivery proof: Declared (degree 3) \u2014 gap acknowledged and visible to reviewer"
  ],
  "engine_note": "SEALED_WITH_FLAGS is correct here. The reviewer sees the gap explicitly rather than receiving an unorganised pile of files with the same gap hidden.",
  "metrics": {
    "compile_before_min": 60,
    "compile_after_min": 8,
    "reviewer_followup_before": 2,
    "reviewer_followup_after": 1
  }
}