{
  "_vraimony_example": true,
  "_note": "Volume case \u2014 3 orders, 1 disputed.",
  "case_ref": "r_vrm_woo_case_005",
  "case_type": "chargeback",
  "reason_code": "DNR_volume",
  "profile": "dispute/standard",
  "created_at": "2026-03-19T10:00:00Z",
  "verdict_result": {
    "verdict": "SEALED_WITH_FLAGS",
    "score": 88,
    "layers": {
      "S": true,
      "I": true,
      "P": true,
      "R": true
    }
  },
  "parties": {
    "submitter": {
      "role": "merchant",
      "platform": "WooCommerce"
    }
  },
  "summary": {
    "what_happened": "Customer made 3 orders over 60 days (\u00a385, \u00a3212, \u00a3445). First two completed. Third and largest disputed as DNR.",
    "what_is_disputed": "Non-receipt of order #WC-91044 (\u00a3445) only.",
    "clear_ask": "Confirm delivery of #WC-91044. Prior successful deliveries to same address in same period establish delivery pattern reliability."
  },
  "timeline": [
    {
      "date": "2026-01-10T10:00:00Z",
      "event": "Order #1 \u00a385 \u2014 delivered, no dispute",
      "status": "PASS"
    },
    {
      "date": "2026-02-05T10:00:00Z",
      "event": "Order #2 \u00a3212 \u2014 delivered, no dispute",
      "status": "PASS"
    },
    {
      "date": "2026-03-03T15:20:00Z",
      "event": "Order #3 \u00a3445 (#WC-91044) \u2014 delivered, same address",
      "status": "PASS"
    },
    {
      "date": "2026-03-18T00:00:00Z",
      "event": "Chargeback on #WC-91044 only",
      "status": "PASS"
    }
  ],
  "evidence": [
    {
      "id": "E1",
      "label": "WC-91044 delivery confirmation \u2014 same address as prior orders",
      "type": "delivery_proof",
      "status": "PASS",
      "degree": 8
    },
    {
      "id": "E2",
      "label": "Prior order history \u2014 2 successful deliveries, same customer, same address",
      "type": "invoice",
      "status": "PASS",
      "degree": 7
    },
    {
      "id": "E3",
      "label": "WC-91044 full order record \u2014 \u00a3445, matching delivery address",
      "type": "invoice",
      "status": "PASS",
      "degree": 8
    }
  ],
  "gaps_before": [
    "No prior order history presented \u2014 treated as isolated case",
    "Pattern evidence (same address, prior deliveries) not assembled"
  ],
  "gaps_after": [],
  "metrics": {
    "compile_before_min": 130,
    "compile_after_min": 16,
    "reviewer_followup_before": 2,
    "reviewer_followup_after": 0
  }
}