{
  "_vraimony_example": true,
  "_note": "SNAD \u2014 item not as described.",
  "case_ref": "r_vrm_woo_case_003",
  "case_type": "chargeback",
  "reason_code": "SNAD",
  "profile": "dispute/standard",
  "created_at": "2026-03-17T11:00:00Z",
  "verdict_result": {
    "verdict": "SEALED_WITH_FLAGS",
    "score": 88,
    "layers": {
      "S": true,
      "I": true,
      "P": true,
      "R": true
    }
  },
  "parties": {
    "submitter": {
      "role": "merchant",
      "platform": "WooCommerce"
    }
  },
  "summary": {
    "what_happened": "Item delivered matching listing. Customer files SNAD 5 days after receipt.",
    "what_is_disputed": "Whether item matched listing description.",
    "clear_ask": "Confirm item matched archived listing per pre-dispatch photo and original specification."
  },
  "timeline": [
    {
      "date": "2026-03-02T09:00:00Z",
      "event": "Order placed \u2014 archived listing attached",
      "status": "PASS"
    },
    {
      "date": "2026-03-04T13:00:00Z",
      "event": "Pre-dispatch photo taken \u2014 matches listing",
      "status": "PASS"
    },
    {
      "date": "2026-03-06T16:00:00Z",
      "event": "Delivered, no complaint at delivery",
      "status": "PASS"
    },
    {
      "date": "2026-03-11T10:00:00Z",
      "event": "Customer files SNAD chargeback",
      "status": "PASS"
    }
  ],
  "evidence": [
    {
      "id": "E1",
      "label": "Archived product listing at time of purchase",
      "type": "invoice",
      "status": "PASS",
      "degree": 8
    },
    {
      "id": "E2",
      "label": "Pre-dispatch photo \u2014 item matches listing spec",
      "type": "delivery_proof",
      "status": "PASS",
      "degree": 7
    },
    {
      "id": "E3",
      "label": "Carrier delivery confirmation",
      "type": "delivery_proof",
      "status": "PASS",
      "degree": 7
    },
    {
      "id": "E4",
      "label": "Customer claim vs original listing comparison",
      "type": "communication_log",
      "status": "Declared",
      "degree": 6
    }
  ],
  "gaps_before": [
    "No archived listing linked to dispute",
    "Pre-dispatch photo existed but not referenced in response",
    "No item-vs-description comparison presented"
  ],
  "gaps_after": [],
  "metrics": {
    "compile_before_min": 120,
    "compile_after_min": 14,
    "reviewer_followup_before": 2,
    "reviewer_followup_after": 0
  }
}