Chargeback
Chargeback Defence Pack
Transaction record + delivery confirmation + customer communication. Structured for bank / platform reviewer.
Open →Workspace
🛒 Commerce & Chargebacks
Disputes · Chargebacks · Invoice rejections · Delivery proof · WooCommerce integration
Dispute trigger detection
When a trigger fires — chargeback, delivery dispute, or invoice rejection — package the evidence immediately.
Chargeback received
Bank or platform filed a chargeback against an order. Package transaction + delivery + communication before the response window closes.
Delivery dispute opened
Customer disputes receipt of goods or service. Package the delivery confirmation, tracking, and order timeline.
Invoice rejected / non-payment
Client refusing payment. Scope disputed. Invoice contested. Package scope + delivery + approval chain.
Quick actions
WooCommerce: The Vraimony plugin v2.1.0 detects dispute triggers automatically — chargeback, delivery dispute, invoice rejection — and prompts you to package evidence before the response deadline.
Plugin guide →
Commerce-specific templates for disputes and delivery proof.
Invoice
Invoice Dispute Record
Scope + approval + delivery timeline. Evidence_degree labels per document. Reviewer sees structured facts — not email chain.
Open →Delivery
Delivery Proof Pack
Creator / freelancer / agency. Client approval + delivery confirmation. Prevent disputes before they start.
Open →Scope Change
Scope Change Evidence
Change order + approval chain + timeline. Document scope changes as they happen.
Open →All dispute and chargeback cases. Seal new cases via the template flow.
Check a sealed record
Enter receipt ID or content hash to verify status and see the reviewer view.
Verify →Seal a new case
$19.99 one case. No subscription. PDF + PNG + JSON exports. Reviewer needs no account.
Seal now →Sealed records, verify links, and exports from commerce cases.
Verify a record
Check signature, timestamp anchor, and evidence_degree for any sealed record.
Open Verify →Sample dispute pack
See a finished dispute record — structure, PASS/Declared labels, reviewer view, exports.
See sample →Commerce-specific endpoints and WooCommerce integration.
Core sealing API
POST/v1/seal
Seal a dispute record with optional evidence[] array (evidence_degree 1–10 per item). Returns receipt + verify URL.
GET/v1/verify/lookup?id=:receipt_id
Verify a sealed record by ID or SHA-256 hash. Returns PASS/Declared/Unverified per evidence item.
WooCommerce hooks
HOOKwoocommerce_order_status_changed
Chargeback trigger — fires when order status changes to refund state.
HOOKwoocommerce_order_note_added
Delivery dispute trigger — fires when customer dispute note is added.